Description
ADULT SHORT-SLEEVE SHIRTS
- Fabric Content: 4.5 oz., pre-shrunk 100% ringspun cotton
- Antique colors & Sport Grey: 90/10 cotton/polyester
- Heather colors: 35/65 cotton/polyester
- Stitching: Double-needle stitched neckline and sleeves for durability
- Care: Machine washable/tumble dry medium
- Fit: Semi-Fitted
ADULT LONG-SLEEVE SHIRTS
- Fabric Content: 6 oz., pre-shrunk 100% cotton
- Dark Heather color: 50/50 cotton/polyester
- Sport Grey: 90/10 cotton/polyester
- Stitching: Double-needle stitched neckline
- Care: Machine washable/tumble dry medium
- Fit: Classic Fit
ADULT PULLOVER HOODIES
- Fabric Content: 8 oz., 50% cotton/50% polyester, air jet yarns for a softer feel
- Heather colors: 40/60 cotton/polyester
- Stitching: Double-needle stitching at shoulder, armhole, neck, waistband and cuffs
- Care: Machine washable/tumble dry low
- Fit: Classic Fit
LADIES RACERBACK TANK TOPS
- Fabric Content: 4 oz., 60% combed ringspun cotton/40% polyester, lightweight cotton poly jersey
- Binding: Self-fabric binding. Side seamed. Curved hem.
- Care: Machine washable/tumble dry low
- Fit: Slim Fit
Shipping/Returns
HOW CAN I CONTACT THE YU-GI-OH! STORE?
Email: customersupport@shop-yugioh.com
Hours: Monday through Friday, 9 am to 5 pm EST
We typically respond to emails within 1 business day of receipt.
ORDERS AND SHIPPING
How long will it take to receive my order?
Orders typically take 7 – 10 business days to ship, depending on the order. Many Yu-Gi-Oh orders are custom made and printed on-demand. Delivery time varies based on your location and size of your order.
How do I track my order?
You will receive a confirmation email when we receive your order. If you do not receive the confirmation message within a short time of placing your order, please check your Spam or Junk folder just in case the confirmation email got delivered there instead of your inbox. If so, make sure you mark the confirmation as Not Spam, which should allow future messages to get through to you. Once your order has shipped, you will receive a confirmation email with your tracking information.
Do you ship products Internationally?
We currently only ship to the United States and Canada.
What is your return policy?
We want you to love your purchase. If you’re not 100% satisfied, we accept returns or exchanges within 30 days from the date you received your order, and you will be charged a 15% re-stocking fee. Shipping fees are not refundable.
Note that items must be returned unused, in the original condition and packaging. Customer pays return shipping.
What is your policy on pre-order items?
Unfortunately, it is very difficult to cancel preorders This is because upon pre-ordering, we create a special reservation for you with one of our suppliers or manufacturing partners. Once the reservation has been made, it cannot be cancelled by us.
How do I return or exchange an item?
We accept returns or exchanges within 30 days from the date you received your order. Please contact customer service at customersupport@shop-yugioh.com with your name, order number and reason for returning the item(s).
Customer service will respond via email within 2 – 3 business days with instructions on how to return or exchange.
Who pays for shipping on items for return?
You will be responsible for paying the shipping costs for returning your item. Original shipping costs are non-refundable.
Who pays for shipping on items for exchange?
You will be responsible for paying the shipping costs for returning your item. We will send the new item out to you at no extra cost.
What if an item is damaged or defective?
If you receive an item which is damaged or defective, please send a photo of the item and the defect or damaged area to customersupport@shop-yugioh.com. Please include your name, email and order # in your correspondence. We will review the photo and respond with further instructions.
What if I’ve received the item as a gift and I want to return or exchange?
Please contact customer service at customersupport@shop-yugioh.com for returns/exchanges of gifts. Customer service will respond via email within 2 – 3 business days with instructions.
How long until I receive my refund?
Please allow 7 - 10 business days for your return to be processed by our warehouse. The amount of time for the refund to reflect back on your account will depend on your financial institution. Please contact your bank, credit card company or other financial service provider for questions about timing of returned funds.
PRODUCT INFORMATION
Is your apparel sized for men or women?
All our apparel is unisex except our tank tops. Our tank tops are standard women's cut.